“Leaders lead by helping the people revisit good questions rather than a quest for the one perfect answer.” - Roy King
While working with a sales team, we were coached never to "jump to fulfillment." Too often times sales people are eager to provide answers when the client doesn't even know their own problems. "Jumping to fulfillment" inevitably meant money was being left on the table either because the sales person didn't understand the scope of the problem, or the client didn't understand the value of services being offered.
Whether in ministry leadership, pastoral care, or in evangelism the same principle applies. We want to settle the issue, fix the problem, know the answer. We want to "jump to fulfillment."
However, "there are basic questions to assist you in drilling into the biblical perspective on any proposed ministry actions."